No print strategy or polices in place. Multiple vendor and device types leading to time consuming supplies replenishment processes. Aged devices were leading to increased printer downtime and more time taken by staff to resolve issues.
Following an in depth print audit, a selection of HP PageWide and LaserJet devices were deployed across the hotel. This standardised the user experience and gave improved speeds and print quality. It has removed the need for any staff to be involved in the support of the printer network, allowing them more time to spend spoiling their guests!
“The managed print solution eliminated the headaches around the day to day running of the printers.”