Cocoon Childcare - Stacked.ie

Barry Cunningham

Managing Director, Cocoon Childcare

“Before we moved to a Stacked Managed Print Solution, we were running 15 low spec devices from another MPS supplier. We knew that it was possible to make our printer fleet work harder for the business, but we didn’t want to lose the ‘managed’ element of our service. We chose Stacked because we heard good things and we knew that Stacked would look after us well.”

Savings

Cocoon’s network is now completely secured with HP Enterprise devices. This includes built-in encryption to help protect sensitive business information stored on hard drives and administrative access controls as well as self-healing security features (HP Sure Start, whitelisting, run-time intrusion detection) to automatically detect, stop, and recover from attacks. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software integrity in a reboot.

Efficiencies

A reduction in downtime has been achieved due to remote monitoring. Our Service Delivery team actively looks for anomalies and resolves them before they become issues and firmware is now upgraded remotely during off peak times using HP’s Future Smart technology.

Pages Printed

Stacked are supporting the annual printing of 1.2 million pages across 14 sites.

Security

Sustainability

Devices are optimised during peak times and energy is conserved outside of these hours.

Devices

Cocoon’s 15 devices were upgraded to HP Future Smart Devices.

The Objective

Cocoon had a total of 15 laser multi-functional devices, across their 14 sites; 14 x 23 page per minute devices and 1 x 31 page per minute device. These speeds are fairly low for an organisation of their size, so they knew that there was a lot of scope for improvement on that front. Their old machines were slow, noisy and not very energy efficient. They wanted to increase productivity, reduce their carbon footprint if possible, but continue to have their printer fleet managed and supported remotely.

The Solution

We replaced their existing machines with 15 HP Enterprise PageWide devices with an output speed of up to 60 pages per minute. This speed was over double what they were dealing with previously. This change alone, basically cut their wait time in half and doubled their productivity! The Page-Wide devices are also a lot quieter whilst running.

By choosing HP PageWide technology, Cocoon enjoys the peace of mind that comes with higher specifications, an established brand name and an extensive support package. With HP PageWide devices, Cocoon Childcare also made an environmentally conscious choice as the HP Page-Wide technology uses 86% less energy than competing laser devices and is ENERGY STAR® certified. This means a reduced carbon footprint of up to 55%.

All of Cocoon’s new devices were HP Future Smart Devices with Access Control (HPAC). HPAC helps to prevent sensitive documents from going unclaimed and limits unauthorised use of devices, while providing local, mobile, and remote users with convenient authentication options such as HP proximity card readers, PIC codes, PIN codes, and smartcards. HPAC helps organisations meet corporate security standards, reduce costs, and achieve environmental goals by eliminating unwarranted device use. We were also able to offer Cocoon far more competitive running costs that their previous supplier’s solution.

The Reasoning

Cocoon were looking for a Managed Print Service with higher spec devices, a trusted services provider like Stacked and an established and reliable brand like HP. They were also interested in being able to report on usage right down to user level, a feature available with HP Access Control.

The Result

The Hewlett Packard Access Control (HPAC) Solution assisted the organisation with their GDPR Compliance while also reducing wastage. With HPAC, unclaimed print jobs are reduced, and efficiencies increased. Users can print to a secure network, authenticate with ease, and retrieve jobs when necessary—even on the go.