Traditionally Kirby would purchase each printer outright for a site location and then contract a service provider local to the site. This resulted in the company having contracts with numerous suppliers in each country (Ireland, UK & Mainland Europe) for toner and maintenance. The administration and logistics of this was time consuming and difficult to manage from the head office.
The main issue that Kirby needed to rectify was the amount of time it was taking to manage their printer fleet. This issue stemmed from having to deal with multiple suppliers in several different countries. Printing policies were also non-existent as they had no print management software in place.
Stacked provided a full fleet of printers across various sites and locations and helped Kirby to procure and setup Papercut print management software which allowed them to introduce a more secure print service for all printers across the company.
Having one service provider managing their entire printer fleet means one company, one invoice and one point of contact for everything print related. This is drastically reduced the complexity involved in managing the Kirby printer fleet. Users are also now required to use their swipe cards to access the print jobs that they have sent to the printer. This is essential as it provides a much higher level of security for the company’s data.
“We heard about Stacked through a colleague. The deployment and implementation of the Stacked Managed Print Solution into our organisation went well logistically, given how diverse our company locations are. We have had no issues with the after sales and service and would happily recommend Stacked for Managed Print Solutions to other organisations in our sector.”