Stacked Managed Print Solutions for Credit Unions
We have been providing Managed Print Solutions to businesses across Ireland, the UK and Europe since 2011. Our Managed Print Solutions are scalable from single devices, right up to entire fleets across multiple locations.
We understand the everyday headaches that business owners have – whether the business is small and growing or large and thriving. We know that despite household savings with Credit Unions increasing over the course of the pandemic, the demand for loans has decreased and this has put pressure on the industry, resulting in many credit unions having to impose limits on the amount of savings they can accept. Our core objective has always been to try to help our customers reduce costs, improve efficiencies and free up their precious time to allow them to do what they do best, run their business.
We recognise that credit union members are more than just customers. They are part of a community built through consistent engagement over time. We appreciate that this is, and always should be a credit union managers priority and we aim to support that by offering Managed Print Services with a difference.
A ‘one-size-fits-all’ out of the box solution does not work for the Irish Credit Union sector because of the differences in how they operate at a local level. We have tailored solutions for both small, independent, rural credit unions and larger urban groups, always with three core goals; save time, save money, and support branch objectives.
Managing a printer fleet can be complicated and time consuming and time spent ordering printer supplies, applying security software updates, and troubleshooting faults could definitely be better spent on customer facing and revenue generating activities such as digitising their loan marketing, membership, and application processes.
Devices are installed by our professional team of field engineers; staff are trained by our experts and the fleet is then remotely monitored by a knowledgeable service team with years of experience. IT professionals can breathe a sigh of relief at the fact that they do not have to spend time doing the job that nobody wants to do!
In our experience, these are some of the challenges faced by the credit union sector in relation to Managed Print.
- Escalating costs of existing print infrastructure
- Cost reduction mandates to reduce print spend specifically
- Groups with multiple autonomous branches making their own buying decisions
- Print infrastructure not aligned to branch needs
- Increasing focus on operational efficiency due to external and competitive pressures
- High degree of security and compliance requirements
Before we propose a solution, we do our research. We speak to the key stakeholders in the credit union to make sure we know what the pain points and key concerns in relation to the printer fleet management for that particular branch are, what issues, if any, need to be addressed, how many devices are required, who needs access to them, what the branches document management strategy is and what training and support will be required.
We also map all of the current equipment and processes to identify where efficiencies can be improved, productivity increased, costs reduced, and additional value added.
Our specialist Managed Print Services division incorporates both remote and field support teams, so we can provide in-house experts to resolve issues and offer practical advice. Our support team resolves 75% of all calls remotely, which significantly reduces device downtime in branches.
We offer automated supplies replenishment which means a hands-off approach for the branches IT department. Automated billing means that the credit union has full visibility of print volumes and associated costs right down to user level and can adjust usage and internal processes as needed.
Stacked are the only Irish Managed Print Service provider that partners with both market leaders in this area – HP and Xerox, which means that we are uniquely positioned to bring Irish Credit Unions a choice of the latest and best technology, solutions and expertise from the organisations that are at the top of their game globally.
These partnerships also mean that we can offer extremely competitive monthly rates. Another considerable benefit for credit unions is that there is no capital outlay for devices. Our Managed Print Solution is a 3- or 5-year contract with a monthly fee. What this means is that branches get the most efficient, secure, and up to date devices and software, they don’t have to worry about managing supplies, downloading the latest patches or security updates, or troubleshooting multiple device brands or models, all the while balancing operating expense versus capital spend. Devices can be upgraded upon renewal and our support package covers automated supplies replenishment, remote and onsite break-fix and all supplies and spare parts for the duration of the contract.
Additional benefits include access to PrintReleaf, a dynamic platform which helps businesses officially offset their carbon footprint. Our customers paper consumption is automatically measured through an integration with their Managed Print Solution, calculating their actual forest impact. PrintReleaf Exchange then reverse-calculates how many trees were deforested to harvest their forest footprint. Their forest footprint is then certifiably reforested at local and global planting projects of their choice, including one in Ireland!
Depending on the devices and toners selected, customers also have access to the HP Partner Programme and the Xerox Green World Alliance programme to recycle their old toners, helping them to achieve their sustainability goals.
The long-term benefits of implementing a Managed Print Service with Stacked are substantial. The printer fleet is continually optimised to provide exactly what the branch needs from a workflow and security perspective. Risk is reduced through continuous monitoring and helping branches show the relevant authorities that they have taken steps to reduce the likelihood of a breach. Embedded security features monitor, detect and fix anomalies automatically so that the printer fleet is future proofed and does not become the weak point in the network.
Join our other Credit Union customers, who already trust us to deliver their secure Managed Print Solutions.
Read our Credit Union case studies here…
Bray Credit Union prints approximately 500,000 pages per year and with a Stacked (HP) MPS solution they have achieved cost savings of 24% per year on previous volumes.
https://www.stacked.ie/case-study-bray-credit-union/
Tullamore Credit Union, who have recently renewed their Stacked MPS contract said,” Having our supplies replenished in an automated fashion takes away the need for us to order stock, hold stock on site and ensures we never run out.”
https://www.stacked.ie/case-study-tullamore-credit-union/
You might be surprised at how many ways Managed Print Services (MPS) can improve your business. While cost is often the main driver for exploring MPS, its value can touch many other areas of an organisation.
Book a consultation today.
0818 409 988 | hello@stacked.ie
References:
