Royal Dublin Society
Founded in 1731, the Royal Dublin Society is a philanthropic Society set up to furthering the broad economic and cultural development of Ireland. Synonymous with events like the Horse Show, it stages many exhibitions, concerts and sporting events.
The goal of our Managed Print Services team is to work in partnership with the RDS to devise the optimum solution for the Society’s needs. Our team tailored a solution to satisfy the individual requirements across the wider campus and benefitted the overall organisation through increased productivity and cost savings.
“We’ve been using Stacked for over a year and a half now. Since we got them on board, we have streamlined our printing process. We previously dealt with 3 different suppliers, which we have now amalgamated into 1, saving us both time and money.
Stacked supply us with HP printers and toners and provide any maintenance we need. They manage our toner levels remotely so we don’t even need to place an order; it’s delivered when it’s required. We know that our printers are taken care of so that’s one less thing to worry about. We also know what our printing costs are going to be for the year.
What sets them apart is the level of service they provide. Our account manager, is a great support. He’s in regular contact and deals with any issues efficiently.
One of the best things about them is their flexibility. During some of our events, like the Dublin Horse Show, our printing needs increase and they supply extra printers during those times and take them away again when they’re no longer needed.
During the tender process we were back and forth a lot with them and they were willing to go the extra mile. They adapted their business model to suit our needs and that makes all the difference.”
Senan Healy, Library & Information Systems Manager, RDS